By making a charitable gift to Climate Ride, a 501(c)3 organization, the donor understands that Climate Ride cannot refund charitable donations. For Green Fondo, a Climate Ride event, charitable gifts are also non-refundable.
Hey – we’re a tiny team doing big things. We put these policies in place so that we create positive outcomes with these extraordinary funds. Let’s use this opportunity to spread awareness, advocate for action on the Climate Ride Cause, and raise an incredible amount of money for our beneficiaries. We reserve the right to add more policies as we see the outcomes of this matching program, so please use this opportunity with the best intentions.
After you have registered for a Climate Ride event, including Green Fondo, no refunds are available for any reason.
Even if you choose to cancel, Climate Ride cannot refund your registration fee and donations received nor transfer registration fee and donations to another participant’s fundraising for any Climate Ride events including Green Fondo, Climate Runs, and Climate Hikes.
If you cancel your registration before the Transfer Deadline, you may transfer your fundraising to a future event that you can attend within the same or following calendar year. Any participant who cancels their registration after the Transfer Deadline is ineligible for transfer.
If you cancel your registration before the Transfer Deadline and have met the fundraising requirement, you may transfer to another event or choose for Climate Ride to disburse raised funds through the Climate Ride Grants Program of that year.
If you cancel after the Transfer Deadline and have not met the fundraising requirement, Climate Ride will apply the partially raised funds against costs incurred in planning for your participation. We cannot disburse partially raised funds to selected beneficiaries.
Please scroll down to see the full Transfer Policy and Deadlines.
We understand that participants might think, “I can’t ride so I want my money back”, or “Climate Ride can just hold on to my donations until I find a time I can attend an event,” or “The event is in two weeks and I just decided I can’t make it, but I’m sure Climate Ride can transfer my donations to my registered teammate.” However, for a nonprofit organization, like Climate Ride, it is not that easy.
The production of multi-day cycling, hiking, or running events requires months of planning and a significant upfront financial investment on our part. To offer refunds or to transfer participants to another event costs Climate Ride and eventually could make it impossible to run our programs. In many cases, when you bow out two weeks before an event without raising funds, we are left with your event expenses to pay.
We take our commitment to support the cause and our beneficiaries seriously. To that end, we work hard to support every Climate Ride participant’s fundraising commitment. When you register for a Climate Ride event, we begin preparing the logistics for your participation and paying for your event expenses. If you cancel your spot, Climate Ride and our grants program suffer a financial loss.
Unlike most nonprofits that run charitable events, we are in a unique position in that we run several events throughout the year. This ongoing programming allows us to offer a transfer policy for some events; a participant can move to another event in the case that they are no longer able to commit to the event for which they initially registered.
Keep in mind that a participant transfer is still not easy for us – as a small staff, a participant transfer disrupts our planning and challenges our commitment to deliver the best event possible. Nevertheless, we allow participants to switch their participation to other Climate Ride events, but they must follow the Transfer Policy guidelines here.
Climate Ride may cancel or reroute an event due to the occurrence of any force majeure event or credible threat thereof, including but not limited to any Act of God, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of Climate Ride Inc., including environmental conditions that might threaten the health and safety of Event participants, volunteers or staff. I understand and agree that my registration fees and other costs will not be refunded by Climate Ride Inc. if all or any portion of a Climate Ride Event is canceled or rerouted due to a force majeure event. You will release and hold Climate Ride Inc. harmless for any costs or damages incurred as result of cancellation or rerouting of a Climate Ride Event due to a force majeure event.
If you cannot attend the event that you registered for, you may request to transfer your fundraising to a future event. Donations cannot be transferred to another participant in the year you are registered or future years. Participants may transfer to another event within the same calendar year, or to an event in the next calendar year. Climate Ride requires that participants who transfer fundraise to meet or surpass the new event’s fundraising minimum. Participants who cancel their registration after the Transfer Deadline, 3 weeks prior to the event, are NOT eligible for a transfer.
If you choose to transfer to another Climate Ride event within the same calendar year, Climate Ride does not require an additional registration fee. However, you cannot transfer into an event within 3 weeks of its start date unless given special permission from Climate Ride. Please notify Climate Ride that you would like to transfer so that our staff can assist you to register for the new event and transfer your donations.
If you choose to transfer to a Climate Ride event in the calendar year that follows, you must do so by November 1st of the year of the event in which you originally registered. The cost of transferring is $50. In addition, you are responsible for paying the registration fee for the new event. Please notify Climate Ride that you would like to transfer so that our staff can assist you to register for the new event, pay the transfer fee, and transfer your donations.
Climate Ride is committed to providing an informative and useful website for all visitors and constituents. At the same time, Climate Ride is also committed to protecting the privacy of all users of its website. Our websites do not collect personal or identifiable information unless it is provided voluntarily and knowingly. When such information is provided by you voluntarily and knowingly, Climate Ride will not sell this information to any third party.
Our websites may contain links which will direct you to another website outside of the control of Climate Ride. Please note that Climate Ride is not responsible for the privacy practices of these third-party websites. It is always a good practice to review the privacy policy statement of all websites you visit.
When you visit the Climate Ride website, register for a Climate Ride event, or make a donation to Climate Ride either online or offline, you may provide us with personal information (such as name, address, email address, telephone numbers and/or credit/debit card information) that you knowingly choose to disclose, which is collected on an individual basis for various purposes. These purposes include registering for an event, signing up to receive email newsletters or other materials, requesting further information from us about projects and services, donating to us, ordering merchandise, making requests, submitting a form on our website, or simply asking a question. We receive and store any information you enter on our website or give us in any other way, whether it is online or offline. We ask for personal information so that we can fulfill your request and return your message. This information is retained and used in accordance with existing laws, rules, regulations, and other policies.
Climate Ride does not collect personal information from you unless you provide it to us. If you choose not to provide any of that information, we may not be able to fulfill your request or complete your order, but you will still be free to browse the other sections of the websites owned and administered by Climate Ride. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.
All information collected as a result of online registration and/or online donations is owned and controlled by Climate Ride. This information is only accessible by those employed or specifically authorized by Climate Ride to operate this website.
Please note that we may use a third-party payment service to process payments. If you wish to make a payment (example: registration fee or donation), your Personal Information may be collected by such third party and not by us and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over and are not responsible for, this third party’s collection, use, and disclosure of your Personal Information.
The security and safety of your personal and confidential information are of highest priority to us. Please rest assured this website has adopted physical and technological processes and procedures to keep your personal information safe and secure. The personal information you provide when you register online or make an online donation is secured using Secure Socket Layers (“SSL”) encryption technology. This SSL technology prevents such information from being intercepted and read as it is transmitted over the Internet to secure servers.
Anonymous information is collected from every donor and visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a donor or visitor’s identity. This information is used primarily to track the effectiveness of our website and individual sections and pages within them.
Climate Ride will not sell any personal information to any third party. Your personal information may be disclosed under the following circumstances:
If at any time you would like to update or remove any information stored by Climate Ride of our third-party sites, please contact us. Event participants and donors have access to the information that is stored in our fundraising software through the software itself and may be updated or removed at any time.
If you have any questions, concerns, or comments about your privacy, please contact us.
Last updated: April 14, 2022.
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